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The Cold Emergency Plan is part of the 2015-2016 Winter Plan.


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Contact 211 Answers, Please!

photo of dhs answers please headquarter building

By Mail

211 Answers Please
Department of Human Services
64 New York Avenue NE
Washington, DC 20002

By Phone

Phone: (202) 463-6211
Fax: (202) 671-2506

Service Providers (202) 673-3423  
Social Services Information and Referrals  (202) INFO 211 

By Web

Website: or conduct an Online Health and Human Social Service Search

Office Hours

9:00 am to 5:00 pm
Monday through Friday, except District holidays